Effective date: January 1, 2026
Welcome to White Glove Event Concierge. These Terms of Use ("Terms") govern your access to and use of our website, client portal, and services. By using this site, you agree to these Terms. If you do not agree, please discontinue use.
White Glove Event Concierge provides strategic event consulting, advisory, and concierge services. We act as a liaison between clients and vendors, offering budget strategy, vendor recommendations, contract review, and communication guidance. We are not an event planner, licensed attorney, or financial advisor. Our recommendations and guidance are provided for informational and strategic purposes only.
Contract review services are intended to provide clarity, highlight key considerations, and support informed decision-making. We do not provide legal advice or representation. Clients are encouraged to consult a licensed attorney for any matter requiring legal interpretation.
Any vendor recommendations we provide are based on our professional experience and judgment. While we only recommend vendors we believe will serve our clients well, we are not responsible for the actions, performance, pricing, or service quality of any third-party vendor engaged as a result of our recommendations. All vendor agreements are between you and the vendor directly.
All service packages require payment in accordance with the engagement letter or proposal provided at the time of booking. Strategy Sessions are paid in full prior to the session. Package engagements may require deposits and installment schedules. Details of refund, cancellation, and rescheduling policies will be specified in your individual engagement agreement.
If we create a client portal account on your behalf, you are responsible for safeguarding your login credentials and any activity occurring under your account. Notify us immediately at info@whitegloveeventconcierge.com if you suspect unauthorized access.
All content on this website — including copy, imagery, branding, and methodology — is the property of White Glove Event Concierge and may not be reproduced, distributed, or used for commercial purposes without prior written consent.
To the fullest extent permitted by law, White Glove Event Concierge is not liable for any indirect, incidental, or consequential damages arising out of your use of our site or services. Our total liability with respect to any service engagement shall not exceed the amount paid by the client for that engagement.
These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-laws principles. Any disputes arising out of these Terms or our services will be resolved in the state or federal courts located in Davidson County, Tennessee.
We may update these Terms from time to time. Changes take effect when posted, and continued use of the site constitutes acceptance of the revised Terms.
Questions about these Terms? Reach us at info@whitegloveeventconcierge.com.